Pre-Sales Services
In order to offer solutions that suit our customers' needs, we first evaluate their product demands. We provide the most affordable prices and meet sample requests by contacting the manufacturers directly for the requested products. In addition, we provide quality documents and certificates of the products for the confidence of our customers. During visits to manufacturers, we check the quality and suitability of the products. Finally, we manage the loading process of the products requested by our customers and send the photos of the loading day to the customers. In addition, regarding our company's wide product range and the supplier network it provides, our professional team conducts various market research and offers the most suitable products to our customers. We also offer solutions to our customers regarding products that can be supplied from Türkiye and around the world. In addition, we provide support to our customers in establishing dealerships and business development processes specifically for their region.
Logistics Services
Our company has a wide supplier network in road and sea shipments, so we offer customers a variety of options. According to our customers' demands, shipping prices are collected by our team before shipment and presented to the customer. Once the transportation organization is provided, the process is followed meticulously until the shipment is completed. Up-to-date information about the shipment process is provided regularly until our customers receive their materials. This way, our customers feel safe and informed at every stage of the process.
Installation Support
After the shipment of the material is completed, detailed information about the assembly of the product is provided by our company. Our customers are fully informed about the installation process and our installation team offers professional support when necessary. If our customers need a professional team, our installation team facilitates the installation process of our customers by providing the necessary assistance. This way, our customers can safely assemble their products and start using them.
After Sales Services
In accordance with our customer-oriented policy, our company will support you if you have any problems with the products. We are in constant communication with the supplier and strive to provide the most suitable solutions for you. If there are any updates or changes regarding the purchased products, this information is shared with you regularly. This way, our customers always have up-to-date and accurate information and receive the support they need.
VIP Services
If our customers want to visit our company and our suppliers, we are proud to welcome them at the highest level. Within the scope of our VIP service, special travel plans are made for our customers. When they arrive in Turkey, they are picked up from the airport, placed in the designated hotel, and then accompanied by the producers for pre-planned meetings. Throughout this process, every detail is carefully considered and fulfilled to ensure that our customers' travels are smooth and enjoyable. The satisfaction and comfort of our customers is always our priority.
